Privacy Policy

At Grove Games, we value your privacy and are committed to protecting your personal information—whether you’re shopping with us online or visiting us in-store. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of personal information:

In-Store:

Name
Email address (e.g., for newsletters, receipts, or event sign-ups)
Phone number (e.g., for order holds or trade-in notifications)
Payment details (processed securely through our point-of-sale system)

Online:

Name, email, shipping/billing address, and phone number
Payment information (processed securely through our payment provider)
Purchase history and browsing behavior (for analytics and order support)

2. How We Use Your Information

We use your information to:

Process orders and complete transactions
Provide customer support and respond to inquiries
Send order updates, receipts, and promotional emails (if you opt in)
Improve our website and customer experience
Comply with legal and regulatory requirements

We do not sell or rent your information to third parties.

3. Third-Party Services

We may use trusted third-party services (such as payment processors, email platforms, and analytics tools) to help operate our business. These providers only receive the information needed to perform their functions and are required to keep it secure.

4. Your Choices

Marketing emails: You can opt out anytime by clicking the “unsubscribe” link in our emails.
Cookies: Our website may use cookies to improve browsing. You can manage cookie settings in your browser.
Access & Updates: You can request to view, update, or delete your personal data by contacting us at the email below.

5. Data Security

We take reasonable steps to protect your information using secure systems, encrypted payment gateways, and access controls. While no system is 100% foolproof, we continuously work to ensure your data is as safe as possible.

6. Contact Us

If you have any questions about this policy or your data, feel free to reach out:

In-Store: 386 E Roosevelt Blvd, Ste B, Monroe, NC 28112

Email: Contact@Grovegames.net
Phone: (704) 218-2064

We may update this policy from time to time to reflect changes in our practices or services. The latest version will always be available on our website.